About Us
Your Trusted Partner for EHR and ERP Success
Advocate Consulting is a specialized healthcare advisory firm with a singular focus: to protect, guide, and empower organizations through complex EHR and ERP transformations. With over 25 years of experience on both the client and vendor side, we bring unmatched insight, proven methodologies, and a fierce commitment to your success. Whether you’re selecting a vendor, negotiating a contract, or rescuing a troubled project, we stand by your side—not theirs—delivering clarity, confidence, and measurable results every step of the way.
FAQ
Frequently Asked Questions
At Advocate Consulting, we know that choosing the right partner for your EHR or ERP initiative comes with important questions. Below, we’ve answered the ones we hear most—from contract negotiation and vendor oversight to turning around troubled projects—so you can move forward with confidence.
Why should we have you negotiate our contract?
Because we’ve been on both sides of the table—and we know exactly where the traps are. With over 25 years of experience leading and negotiating EHR and ERP deals from both the vendor and client perspective, we understand the pricing games, scope inflation tactics, and buried risks. We help you get the best deal—not just the lowest price, but the right terms to protect your timeline, your people, and your outcomes.
What are the top reasons EHR and ERP projects fail?
Projects fail when clients don’t have the right governance, contractual protections, or internal readiness in place. The most common causes include:
Lack of independent project oversight or governance
We help you fix—or avoid—every one of these pitfalls.
Weak or vague contracts and statements of work (SOWs)
Poorly defined project scope
Lack of vendor accountability or clear escalation paths
Inadequate staffing on the client side
Unreasonable timelines pushed by vendors
How can you save our project if it’s in trouble?
We specialize in turning around struggling implementations. First, we sit down with your team to understand concerns and root issues. Then, we meet with the vendor independently, before facilitating joint working sessions to realign goals and build a realistic path forward. Using our proven recovery playbook, we identify critical gaps, hold vendors accountable, and guide your team through corrective action with urgency and clarity.
How do you price your services?
We offer flexible pricing models tailored to your needs:
Success-Based: Pay us a portion of what we save you—no savings, no cost
Fixed Fee Packages: Transparent pricing for assessments, vendor selection, readiness, and oversight.
Time & Materials: Scalable support for ongoing roles or embedded leadership.
We’ll walk you through the best model based on your project size, risk profile, and internal capabilities.
What do you deliver as part of Governance & Project Oversight?
We act as your independent executive oversight partner, advocating for your best interest every step of the way. This includes:
Weekly leadership updates with clear risk/opportunity framing
Scope change tracking and approval support
Vendor deliverable validation (QA/QC)
Escalation facilitation and resolution
Milestone monitoring and hold-vendor-to-task check-ins
Resource alignment and readiness review
Decision logs and executive briefings
Neutral third-party perspective when internal and vendor teams are misaligned
